Voice AI agents that talk, listen, and act

Not another IVR menu. Our voice AI agents hold natural phone conversations, resolve queries, book appointments, and close sales — around the clock. Production-ready in 3–6 weeks.

Hear a live demoOr send a brief →

How we de-risk this: free demo → paid discovery (half up front, half on spec delivery - you own the spec) → then the full build. No black boxes.

The AI stack we build on

OpenAILangChainAWSn8nHugging Face

<2s

Average response time

24/7

Always-on availability

70%

First-call resolution

60%

Cost reduction vs call centre

Why Businesses Choose Voice AI Agents

Voice AI agents go beyond scripted menus. They hold real conversations, understand intent, and take action — delivering measurable cost savings and better caller experiences from day one.

Natural, Human-Like Conversation

Powered by advanced speech recognition and large language models, our voice agents understand context, handle interruptions, and respond naturally. Callers get helpful answers — not robotic menu trees.

Multilingual Out of the Box

Serve callers in English, Spanish, French, German, Mandarin, and dozens more languages — without hiring multilingual staff. Voice AI agents detect the caller's language and switch automatically.

Deep CRM & System Integration

Voice agents connect to your CRM, booking system, order database, and internal APIs in real time. They pull up caller history, update records, and trigger workflows — all during the call.

Call Recording & AI Analysis

Every call is recorded, transcribed, and analysed for sentiment, intent, and outcomes. Get dashboards showing resolution rates, common issues, and caller satisfaction — with zero manual effort.

Seamless Handoff to Humans

When a call needs a human touch, the voice agent performs a warm transfer with full context. The human agent sees the conversation summary, caller details, and reason for escalation — no repetition required.

Scales Instantly to Any Volume

Handle 10 calls or 10,000 simultaneously — with no queues, no hold music, and no quality drop. Voice AI agents scale to demand spikes without hiring or training additional staff.

Hear your AI agent handle a real call — in a free 30-min demo.

Book demo

Voice AI Savings Calculator

Estimate how much your business could save by letting voice AI handle your phone calls. Adjust the inputs to match your current setup.

10050,000
1 min20 min
£1£25

Estimated monthly savings

£5,250

Projected annual savings

£63,000

AI-handled calls

1,400

70% of total

Human-handled calls

600

30% of total

Cost per AI-handled call

£1.25

Your current cost

£5.00

Estimates based on typical voice AI performance. Actual savings depend on your call patterns, complexity, and integration depth.

How We Build Voice AI Agents

We follow a proven four-step process to deliver voice AI agents tailored to your business — from conversation design to production deployment with continuous optimisation.

  1. 1

    Voice UX Design

    We map your call flows, caller intents, and edge cases to design natural conversation paths. This phase defines the voice persona, escalation rules, multilingual requirements, and integration points — before any development begins.

  2. 2

    Build & Train

    Our engineers build your voice agent using state-of-the-art speech models, fine-tuned on your domain vocabulary and business rules. We design dialogue management, train intent recognition, and add guardrails for sensitive topics.

  3. 3

    Integration & Testing

    The voice agent is connected to your phone system (SIP, cloud PBX, or mobile), CRM, booking tools, and backend APIs. We run extensive testing across accent variations, background noise, and edge-case scenarios before going live.

  4. 4

    Launch & Optimise

    Post-launch, we monitor call resolution rates, caller satisfaction, and escalation patterns through real-time dashboards. We continuously refine conversation flows, expand coverage, and improve accuracy based on real call data.

Voice AI Agent vs Traditional IVR / Call Centre

Traditional IVR systems trap callers in rigid menus. Call centres are expensive and inconsistent. Voice AI agents combine the best of both — natural conversation at scale. Here is how they compare.

CapabilityTraditional IVR / Call CentreVoice AI Agent
Caller ExperienceRigid menu trees, long hold timesNatural conversation, instant response
AvailabilityBusiness hours or expensive 24/7 staffing24/7/365 with no additional cost
Language SupportLimited by staff language skills50+ languages, auto-detected per call
ScalabilityHiring and training bottleneckHandles unlimited concurrent calls instantly
Cost per CallHigh — staffing, training, turnoverUp to 60% lower than human-handled calls
System IntegrationBasic or manual lookupReal-time CRM, booking, and database access
Call IntelligenceManual QA on sample callsEvery call transcribed, analysed, and scored
EscalationCold transfer, caller repeats everythingWarm handoff with full context and summary

Industries Using Voice AI Agents

Voice AI agents deliver measurable results across sectors by handling high-volume phone interactions naturally. These are the industries seeing the strongest returns.

Healthcare & Appointments

Voice AI agents manage appointment scheduling, rescheduling, and reminders — handling the back-and-forth of finding available slots, confirming patient details, and sending follow-ups. Clinics report up to 40% fewer no-shows and a dramatic reduction in receptionist workload.

E-commerce & Order Management

Customers call to check order status, request returns, or change delivery details. Voice agents look up orders in real time, process changes, and confirm updates — all within a single natural conversation, without hold queues.

Real Estate & Lead Qualification

Voice AI agents handle inbound property enquiries, qualify leads with multi-step questions about budget, location, and timeline, and book viewings directly into agent calendars — ensuring no lead goes cold after hours.

Restaurants & Hospitality

From table reservations and takeaway orders to event bookings and dietary queries, voice agents manage the full range of restaurant phone calls. They handle peak-hour surges without putting callers on hold.

Financial Services

Voice AI agents handle balance enquiries, payment reminders, fraud alert verifications, and appointment scheduling for financial advisers — with compliance guardrails baked in and every call logged for audit trails.

Logistics & Delivery Tracking

Callers get instant updates on shipment status, delivery windows, and rescheduling options. Voice agents connect to tracking systems in real time, reducing call centre volume by up to 50% for logistics providers.

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Frequently Asked Questions About Voice AI Agents

Hear your AI agent handle a real call

In a free 30-minute session, we'll demo a voice AI agent handling calls for your business — live. You'll hear exactly how it sounds, how it handles edge cases, and where it would save your team hours every week.

  • Free demo on your real data - no commitment
  • Paid discovery phase - half up front, half on spec delivery. You own the spec.
  • Only then do we commit to the full build
Book your free demoOr send a brief →